Shipping Policy

We take great pride in being able to offer FREE SHIPPING (On Selected Products & to selected locations) to our customers with family and friends back home. To ensure the quickest confirmed delivery on all orders to India, please be sure to include the COMPLETE postal address with the correct PIN CODE. We cannot be responsible for postal delays resulting from incomplete address listings.

Shipping duration will be 3-8 working days. For remote locations, it may extend up to even 2-3 weeks.

Also be aware that all shipments to any Girls College/School/Hostel are placed at the customer's risk. If the school's warden does not accept your package or it is refused for any reason, jaipanonline.com will under no circumstances issue a refund or credit to the customer's account, nor shall jaipanonline.com attempt re-shipment of the same order. For a special or preferred delivery date, the sender must mention the delivery date in the gift message box when placing their order. If the order does not contain any delivery date, then it will be delivered at the first opportunity, as soon as possible.

JIL will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the Vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

In case of non-availability of consignee, the consignment can be delivered to any person at the specified address. In case of office delivery, consignment to be delivered to Reception / Security / Mailroom against company seal only