Privacy and Terms

Privacy Policy

The Privacy Policy contained herein along with the Terms and Conditions of Use, form an Agreement regulating our relationship with regard to the use of Venere India Marketing Pvt Ltd.’s shopping’ Platform (Site) by you. Kindly read this Agreement carefully.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.

Terms & CONDITIONS

Jaipanonline.com reserves the right to accept or reject your offer. Products/services and information displayed on jaipanonline.com Shopping constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The agreement between you and the jaipanonline.com shall be subject to the following terms and conditions :-

  1. The User would be at least 18 (eighteen) years old of age or has the consent of a parent or legal guardian.
  2. The User agrees to use the services provided by Venere India Marketing Pvt Ltd., its affiliates, consultants and contracted companies, for lawful purposes only. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of JIL you agree to be bound by the Terms and Conditions.
  3. Prices:- All prices, unless indicated otherwise are in Indian Rupees and all prices and availability of products are subject to change without prior notice at the sole discretion of Venere India Marketing Pvt Ltd..
  4. Presently, the service(s) of jaipanonline.com Shopping are being offered free. However, JIL reserves the right to charge a fee for any or such facilities.
  5. The User agrees to provide authentic and true information. JIL reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), JIL has the right in its sole discretion to reject the registration and debar the User from using the Services of jaipanonline.com Shopping, and / or other affiliated websites without prior intimation whatsoever.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

TERMS for CUSTOMIZED GIFT CERTIFICATES TO INDIA

We do not EXCHANGE gift certificates after shipping.
We do not CHANGE or CANCEL AN ORDER after shipping.
We do not replace LOST or STOLEN gift certificates once received by the recipient.
We do not guarantee MERCHANDISE purchased with the gift certificates.
Gift certificate(s) will not be accepted by store(s) at the time of sale/special offer.

AFTER SALES SERVICES

The User expressly agrees that the use of service(s) jaipanonline.com Shopping is at the User's sole risk. The Service(s) of jaipanonline.com Shopping is provided on an "as is" basis without warranties of any kind, whether express or implied. JIL its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this Service. JIL does not represent or warrant to maintain the confidentiality of information; although JIL current practice is to utilise reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the User.

Fraud credit card transaction

In a credit card transaction, you must use your own credit card. JIL will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

Order Cancellation

As mentioned in the shipping time, Venere India Marketing Pvt Ltd. will hold the order to be processed if there is a lack of merchandise or otherwise. If customers wish to cancel an order, they are required to intimate jaipan either by email to service@venereindia.com or by speaking to a live customer support representative. Please note voicemails cannot be accepted for order cancellations. In the event of not following these instructions by the customers, and if packages are returned back to jaipan due to this reason, please note that there will be a restocking fee of 25% and also the actual shipping charges incurred by jaipan to ship these will also be recovered from the customer's credit card account. Hence kindly ensure to have a written record of a cancellation request or the live customer representative's name with whom the cancellation request was made.

END OF POLICY

JIL will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the Vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

Customer are requested to read Terms and conditions / Policies and after it press a button “Accept it” to accept them. User expressly agrees that the use of service(s) Jaipanonline.com transactions are at depend on the user’s sole risk. The whole service(s) of jaipanonline.com shopping is provided or an “AS IS” basic without warranties of any kind, whether express or implied. JIL its affiliates, employees, agents, consultants, contracted companies make no warranties or guarantees of fraud transaction or wrong uses of card etc or as to the results that may be obtained from use of the service or as to the accuracy, reliability or content of any information, service, or merchandise provided through this service. JIL does not represent or warrant to maintain the confidentiality of information; although JIL current practice is to utilize reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the users.

This agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any disputes arising out or pertaining hereto.